Cynthia's Weighted Blankets and Crafts Return Policy
Our weighted products are custom made so refunds are not normally possible, unless the order is incorrect because of size, weight, fabric or colour errors.
If an order has not entered the production process, cancellation is possible with our prior approval.
We will replace any item which is damaged during transit, providing you ship the damaged item complete with its damaged packaging back to us (at your expense) within 3 days of receiving it.
Our goal is to ensure complete customer satisfaction, so please contact us at email@example.com if you have an issue and we will work with you to resolve your concern.